Quarendi LLC’s outdoor gear e-commerce platform (hereinafter referred to as “this website”) provides standard logistics and delivery services covering the entire United States. These terms apply to all orders for tents, sleeping bags, and related outdoor products purchased through this website.

  1. Delivery Area

All items on this website are shipped only within the United States, including the 48 contiguous states and some outlying islands.

International shipping or cross-border transportation services are not currently supported.

  1. Logistics Partners

To ensure delivery efficiency and service quality, we partner with several professional logistics service providers, including but not limited to:

UPS (United States Parcel Service)
FedEx
USPS (United States Postal Service)
Regional third-party warehousing and last-mile delivery service providers (automatically assigned based on inventory and region)

This website will automatically select the optimal logistics channel based on the order address, weight, and delivery time.

  1. Delivery Time
    Standard delivery time is typically 3–7 business days (within the United States). Delays may occur in remote areas, due to inclement weather, or holidays.
    Order processing time is generally 1–2 business days; shipment will only be made after processing is complete.
  2. Shipping Costs
    Shipping costs will be automatically calculated on the checkout page based on order weight, delivery address, and shipping method.
    Free shipping may be available for some promotions or specific orders.
    All costs will be clearly displayed before payment; there are no hidden fees.
  3. Delivery Issues and Liability
    For delivery failures due to incorrect address, no one to sign for the package, or customer-related reasons, the customer will bear the cost of secondary delivery.
    This website is not liable for delays caused by force majeure events such as logistics company delays, weather, or traffic control, but will assist in following up on the matter.
    Risk transfers to the buyer upon package receipt.
  4. Order Tracking

All orders are provided with a tracking number. Users can check the delivery status in real time through the logistics company’s website or the order page.

  1. Terms Updates

These shipping and delivery terms may be updated based on logistics cooperation or operational needs. Updates will take effect immediately without prior notice.

By continuing to use the services of this website, you indicate that you have read and agreed to these Terms of Transport and Delivery.